Talk to a real human.
Our support team is in Bengaluru and replies in under 2 hours on working days. WhatsApp is fastest, but email works just as well.
Sizing, shipping, returns, fabric, payments — the things real customers ask us every week. If your question isn’t here, we’re a WhatsApp message away.
Measure your natural waist (around the navel) and the fullest part of your hips, in inches. Match those numbers to our chart on the size guide. Drape & Define shapewear runs true-to-size with a generous four-way stretch — most women fit comfortably in their everyday saree size.
Always size up if you are between two sizes. Our shapewear is designed to sculpt without pinching, and the smaller size will feel tighter at the waistband by the end of a long event. Sizing up gives you smoothing without compression discomfort.
Try it on at home, over your usual innerwear, with the tags still attached. If it’s the wrong size, raise an exchange request from your order page within 7 days of delivery — we’ll arrange a free reverse pickup and ship the correct size at no extra cost. One free exchange per order.
Yes — shipping is free across India on orders ₹999 and above. Below that, a flat ₹49 is added at checkout. There are no hidden handling charges.
Orders placed before 2pm IST are dispatched the same working day. Metros (Bengaluru, Mumbai, Delhi, Chennai, Hyderabad, Kolkata, Pune) usually receive in 2–4 working days. Tier-2 cities and smaller towns take 4–7 working days. You’ll get a tracking link on email and WhatsApp the moment your order ships.
Yes. COD is available across most pincodes in India for orders up to ₹4,999. A small ₹49 COD handling fee is added at checkout. If your pincode is non-serviceable for COD, the option simply won’t appear at checkout.
We offer a 7-day return window from the date of delivery. The piece must be unused, unwashed, with all tags attached and in the original packaging. For hygiene reasons, shapewear that has been worn cannot be returned, but exchanges for size are always welcome.
Log in to your account, open your order, and click Return or Exchange. Pick a reason, share a photo if there’s a defect, and we’ll schedule a reverse pickup within 24 hours. You can also WhatsApp us on +91 99999 99999 and our team will start it for you.
Refunds are initiated within 24 hours of the returned item reaching our warehouse and passing a quick quality check. UPI and bank transfers reflect in 2–3 working days; card refunds take 5–7 working days depending on your bank.
88% Nylon and 12% Spandex, with a soft cotton-blend gusset. The blend gives four-way stretch, breathability, and a smooth finish under flowy sarees — chiffon, georgette, silk and cotton all sit beautifully on top.
Machine wash cold on a gentle cycle inside a mesh bag, or hand wash with a mild detergent. Do not bleach, do not tumble dry, and do not iron the elastane panels. Line dry in shade to keep the elasticity and colour intact for years.
The fabric is breathable and quick-drying, designed specifically for Indian weather — we tested it across a Chennai August and a Delhi May. The cotton-blend gusset adds extra airflow where you need it most, so it stays comfortable even on long event days.
We accept all major UPI apps (GPay, PhonePe, Paytm, BHIM), credit and debit cards (Visa, Mastercard, RuPay, Amex), net banking from 50+ Indian banks, popular wallets, and Cash on Delivery. All online payments are processed securely via Razorpay.
Yes. We never see or store your card details — payments are processed through Razorpay, which is PCI-DSS Level 1 certified. Your data is encrypted in transit and tokenised at the bank end.
For orders above ₹2,500, no-cost EMI is available on most credit cards through Razorpay at checkout. We also support Simpl and LazyPay for select customers — eligibility is decided by the provider, not us.
No. The price you see is the final price you pay — GST is already included. We can issue a GST invoice on request; just add your GSTIN in the order notes at checkout or email hello@drapeanddefine.in.
Our support team is in Bengaluru and replies in under 2 hours on working days. WhatsApp is fastest, but email works just as well.